3W Stores

About their business

3W Stores UK is an enthusiastic e-tailer.

Since 2013 they have been selling renowned brands and products to customers worldwide. Their priority is to offer global products at competitive prices, while always maintaining a high level of customer service.

Customer challenges

• Parcels can sometimes be lost, damaged or delivered late.
• Improved tracking was required to enable them to be pro-active in cases where action is needed for late delivery or failed attempted delivery.

What they did with Spring UK

Spring GDS provided a service to deliver parcels within the expected time-frame, at a value price for a fully tracked service.

Results

A reliable and consistent partner for the last 6 years, delivering an efficient service to customers worldwide.

Greatly improved IT systems to create shipments and speed of processing through the network to our customers.