Information on Mail

No, US mail cannot have a Canadian or International return address. In addition, no printing is allowed in the right top corner [2" (H) x 5" (L)]. If either of these guidelines are not followed, a $0.25/item surcharge will apply per each occurrence.

Undeliverable premium mail items will be returned to you.

The maximum dimensions for letter mail: 6 1/8" (H) x 11 1/2" (L) x 1/4" (T)

The weight band for US premium letter mail: 0-85gm

The maximum dimensions for a an oversize piece: 12" (H) x 15" (L) x 3/4" (T)

The weight band for US oversize piece: 0-2,000gm

No, US letter mail can’t have any printing in the right bottom corner (5/8" H, 4 3/4" L). A surcharge will apply for any occurrence.

Yes, the following types of mail may be subject to a surcharge:

- Mail pieces containing cheques, statements, invoices, and personal
correspondence.

- Mail with incomplete addresses.

- Mail with hand written addresses.

- Mail with no zip code or an incomplete zip code.

- Mail with First Class markings.

Items that are oversized and non machinable (they must be sorted outside the automated mail process), will be charged accordingly.

Yes, all items that are rigid, non rectangular or not a uniformed thickness will be processed and rated as a packet.

To qualify for US standard mail you must have a minimum of 200 identical items per mailing. Smaller volumes will be processed and rated as premium mail. This applies to both letters and oversize items.

For US standard oversize mail, please place the address on the mail piece according to USPS specifications. You can find detailed guidelines in Section 3.4.2.