Wonderbly
XBS integration, improved reporting and transit times
About their business
Wonderbly is an award-winning independent technology and publishing business that offers personalised children's picture books.
Launched in 2012, Wonderbly has sold over 8 million books in over two hundred countries worldwide.
Customer challenges:
- Providing a cost-effective ecommerce solution.
- Offering reliable and constant tracking information.
- Requirement for stable and agile working partnership.
What they did with Spring UK:
Focused on key lanes to offer a reliable and cost effective cross-border solution, which lead to the expansion of new destinations.
Results:
New integration with Spring XBS system to provide full visibility on transit and delivery.
Reporting options to allow faster response to the consumer, providing overall reassurances and confidence in service.
Improved transit times via specific routing options, resulting in destination growth.