Albania (AL)
|
25 February, 2025, resolved on 11 March, 2025
|
7 days
|
Mail and parcels with destination Albania may be delayed due to limited air transport capacity between Friday, 21 February and Friday, 28 February.
|
Argentina (AR)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Argentina may be delayed due to limited transport capacity.
|
Argentina (AR)
|
15 March, 2023, resolved on 14 March, 2025
|
no delay
|
Due to IT issues at our partner in Argentina we are currently not able to provide all tracking information for items to Argentina.
|
Australia (AU)
|
4 September, 2024
|
2-3 days
|
Mail and parcels to the areas southeast Australia and Tasmania may be delayed due to severe weather conditions.
|
Austria (AT)
|
16 September, 2024
|
3-5 days
|
Mail and parcels with destination Austria may be delayed due to floods.
|
Barbados (BB)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Barbados may be delayed due to limited transport capacity.
|
Belarus (BY)
|
12 November, 2024
|
no delay
|
Mail and parcels with destination Belarus may have incomplete tracking information due to IT issues at our postal partner Belpochta. The delivery of shipments is not affected.
|
Belgium (BE)
|
11 February, 2025, resolved on 27 February, 2025
|
3 days
|
Mail and parcels with destination Belgium delivered by our postal partner bpost may be delayed due the impact of a strike by the Belgian Union authorities planned on Thursday, 13 February.
|
Belgium (BE)
|
10 January, 2025, resolved on 29 January, 2025
|
1-3 days
|
Mail and parcels with destination Belgium delivered by our postal partner BPost may be delayed due to an interprofessional strike organised by the major Belgian unions on Monday, 13 January.
|
Bermuda (BM)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Bermuda may be delayed due to limited transport capacity.
|
Bosnia and Herzegovina (BA)
|
8 October, 2024
|
2 weeks
|
Mail and parcels to certain areas of Bosnia and Herzegovina may be delayed due to floods. The affected region is the Herzegovina-Neretva canton.
|
Brunei (BN)
|
19 February, 2025, resolved on 27 February 2025
|
|
Mail and parcels with destination Brunei may be delayed due to limited air transport capacity.
|
Canada (CA)
|
19 February, 2025, resolved on 27 February, 2025
|
|
Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to an IT issue at our partner's side from Wednesday, 12 February to Wednesday, 19 February. Parcels shipped via our partner UniUni are not affected.
|
Canada (CA)
|
18 November, 2024, update 21 January, 2025, resolved on 10 February, 2025
|
2 weeks
|
Mail and parcels with destination Canada may be delayed due to the backlogs created by an earlier communicated strike from 15 November to 17 December, 2024. The expected delay decreased from 7 weeks to 2 weeks.
|
Canada (CA)
|
18 November, resolved on 10 February, 2025
|
more than 7 weeks
|
Mail and parcels with destination Canada delivered by our partner Canada Post are expected to be delayed due to a strike of its workers from Friday, 15 November to 17 December. Deliveries are suspended until the end of the strike. From Wednesday, 27 November, all mail and parcels to Canada Post cannot be handed over to the partner, and are therefore kept at our Spring GDS and PostNL depots. These will be handed over to the partner when the strike ends.
|
Cayman Islands (KY)
|
6 November, 2024
|
3-5 days
|
Mail and parcels with destination Cayman Islands may be delayed due to hurricane Rafael.
|
Czech Republic (CZ)
|
16 September, 2024
|
3-5 days
|
Mail and parcels to the north of Czech Republic may be delayed due to floods. The affected postal area codes are 30XXX, 40XXX, 50XXX, 60XXX and 70XXX.
|
Comoro Islands (KM)
|
16 January, 2024, resolved on 22 January, 2025
|
no delivery
|
Mail and parcels with destination the Comoro Islands cannot be delivered due to absent air transport capacity.
|
Cuba (CU)
|
6 November, 2024
|
3-5 days
|
Mail and parcels to the west of Cuba may be delayed due to hurricane Rafael.
|
Delivery Duty Paid from UK to EU and Switzerland
|
6 March, 2025, resolved on 11 March, 2025
|
1-2 days
|
Delivery Duty Paid parcels with origin the United Kingdom and destination the European Union and Switzerland will be delayed due to an issue with the United Kingdom's customs system. The UK's customs are working to resolve the issue as quickly as possible.
|
Delivery Duty Paid parcels from the United Kingdom
|
4 February, 2025, resolved on 10 February, 2025
|
3 days
|
Delivery Duty Paid parcels with origin the United Kingdom and destinations the European Union and Switzerland may be delayed due to an issue at the United Kingdom customs system on Saturday, 1 February. The issue was resolved the next day. No further delays are expected.
|
Delivery Duty Paid parcels
|
21 January, 2025, resolved on 29 January, 2025
|
no delay
|
Update 23 January: The previously communicated disruption regarding Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination has been resolved since Wednesday, 22 January early afternoon. No further delays are expected.
|
Delivery Duty Paid parcels
|
21 January, 2025, resolved on 29 January, 2025
|
no delay
|
Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch and United Kingdom transit customs system.
|
Delivery Duty Paid parcels
|
28 November, 2024, resolved on 21 January, 2025
|
1 day
|
Delivery Duty Paid parcels with an origin in the European Union and a non-EU destination, or a non-EU origin with an EU destination may be delayed due to an issue at the Dutch customs system.
|
Denmark (DK)
|
30 December, 2024
|
3-5 days
|
Mail and parcels with destination Denmark delivered by our postal partner PostNord Denmark may be delayed due to transport issues.
|
Finland (FI)
|
18 February, 2025, resolved on 27 February, 2025
|
3 days
|
Delivery Duty Unpaid parcels with destination Finland delivered by our partner Posti may be delayed due the impact of a strike organised by the Service Union lasting from Monday, 17 February to Thursday, 20 February. Goods in free circulation within the European Union are not affected.
|
France (FR)
|
28 January, 2025, resolved on 4 February, 2025
|
1-2 days
|
Mail and parcels to region Brittany in France may be delayed due to the impact of storm Herminia. The departments of Ille-et-Vilaine (35), Morbihan (56), Loire-Atlantique (44) are particularly affected by storm Herminia.
|
France (FR)
|
22 November, 2024
|
2-3 days
|
Mail and parcels to certain areas of France may be delayed due to the impact of severe weather conditions. The affected regions are the cities of Caen, Rouen and Niort and their surrounding areas.
|
France (FR)
|
19 November, 2024
|
1-2 days
|
Mail and parcels with destination France and origin Italy delivered by Colissimo may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
|
Georgia (GE)
|
28 February, 2025, resolved on 14 March, 2025
|
2-3 days
|
Mail and parcels to western Georgia may be delayed due to severe weather conditions.
|
Germany (DE)
|
5 December, 2024
|
1 day
|
Mail and parcels to Germany, delivered by our partner Hermes may be delayed due to high volumes and limited capacity.
|
Guatemala (GT)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Guatemala may be delayed due to limited transport capacity.
|
Greece (GR)
|
27 February, 2025, resolved on 11 March, 2025
|
3-5 days
|
Mail and parcels with destination Greece may be delayed due to a strike by The Confederation of the Greek Workers and the Association of the Civil Servants on Friday, 28 February.
|
Greece (GR)
|
24 September, 2024, resolved on 4 February, 2025
|
3 days
|
Mail and parcels with destination Greece may be delayed due to transport issues.
|
Greece (GR)
|
19 November, 2024
|
1-2 days
|
Mail and parcels with destination Greece may be delayed due to a local strike.
|
Greece (GR)
|
21 November, 2024
|
no delay
|
Mail and parcels with destination Greece may have incomplete tracking information due to an IT issue at our postal partner. Tracking updates after arrival in Greece can be affected. Deliveries are not affected.
|
Grenada (GD)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Grenada may be delayed due to limited transport capacity.
|
Honduras (HN)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Honduras may be delayed due to limited transport capacity.
|
Hong Kong (HK)
|
15 November, 2024
|
2-3 days
|
Mail and parcels to Hong Kong may be delayed due to cyclone Toraji.
|
Iceland (IS)
|
7 February, 2025, resolved on 19 February, 2025
|
2-3 days
|
Mail and parcels with destination Iceland may be delayed due the closing of the airport of Iceland on Wednesday, 5 February and Thursday, 6 February due to severe weather conditions. The airport is open again and no further delays are expected.
|
Iceland (IS)
|
3 February, 20255, resolved on 19 February, 2025
|
2 days
|
Mail and parcels with destination Iceland may be delayed, due the closing of the airport of Iceland on Friday, 31 January and Saturday, 1 February due to severe weather conditions. The airport is open again and no further delays are expected.
|
Ireland (IE)
|
28 January, 2025, resolved on 4 February, 2025
|
1-2 days
|
Mail and parcels with destination Ireland may be delayed due to the impact of storm Herminia.
|
Ireland (IE)
|
24 January, 2025, , resolved on 4 February, 2025
|
4-6 days
|
Mail and parcels with destination Ireland may be delayed due to the impact of storm Éowyn.
|
Ireland (IE)
|
10 January, 2025, resolved on 22 January, 2025
|
1-2 days
|
Mail and parcels to certain areas in Ireland may be delayed due to the impact of a snowstorm. The affected areas are Cork, Clare, Dublin, Galway, Kilkenny, Kerry, Limerick, New Ross, Portarlington and Tipperary and their surroundings.
|
Ireland (IE)
|
9 December, 2024, resolved on 9 January, 2025
|
7 days
|
Mail and parcels with destination Ireland may be delayed due to the effects of storm Darragh.
|
Ireland (IE)
|
30 October, 2024
|
1-3 days
|
Due to severe weather conditions during transport, delays are to be expected in the delivery of mail and parcels to Ireland.
|
Ireland (IE)
|
17 September, 2024
|
no delay
|
Mail and parcels with destination Ireland via our postal partner AnPost may have incomplete tracking information due to an IT issue at our partner's side on Monday, September 16. The expected delivery date of shipments communicated by An Post may be later than anticipated, but actual delivery dates will not be affected. Parcels shipped via our commercial partner Fastway are not affected.
|
Italy (IT)
|
22 January, 2025, resolved on 4 February, 2025
|
1-2 days
|
Mail and parcels to certain regions in Italy delivered by our partner Bartolini may be delayed due to operational slowdowns at the partner. The affected areas are Trentino Alto Adige, Cesena and Napoli Casandrino.
|
Italy (IT)
|
16 January, 2025, resolved on 4 February, 2025
|
1-3 days
|
Mail and parcels with destination Italy, delivered by Poste Italiane may be delayed due to backlogs caused by an IT issue at our postal partner Poste Italiane. This disruption is expected to last until the end of week 4.
|
Italy (IT)
|
23 December, 2024, resolved on 16 January, 2025
|
3-5 days
|
Mail and parcels with destination Italy may be delayed due to various issues at our partners.
|
Italy (IT)
|
12 December, 2024
|
1 day
|
Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 13 December.
|
Italy (IT)
|
22 November, 2024
|
1-2 days
|
Mail and parcels with destination Italy, delivered by our partner BRT may be delayed due to planned strikes organised by unions on Friday, 29 November, Monday, 9 December and Tuesday, 10 December.
|
Italy (IT)
|
15 November, 2024
|
1-2 days
|
Mail and parcels to the island of Sicily in Italy may be delayed due to severe weather conditions on Tuesday 12 and Wednesday 13 November. The affected provinces are Catania, Enna, Messina, Ragusa and Siracusa.
|
Italy (IT)
|
12 November, 2024
|
1-2 days
|
Mail and parcels to the region Lombardy in Italy delivered by our partner Bartolini may be delayed due to a local strike on Tuesday, 12 November. The affected areas are Milan and its surroundings and Brescia.
|
Italy (IT)
|
23 October, 2024
|
1-3 days
|
Mail and parcels with destination Northern Italy are expected to be delayed due to floodings in the area.
|
Italy (IT)
|
4 October, 2024
|
1-2 days
|
Mail and parcels with destination Italy may be delayed due to a national strike in Italy on Friday 18 October.
|
Italy (IT)
|
19 September, 2024
|
1-2 days
|
Mail and parcels to certain areas in Italy may be delayed due to floods. The affected areas are Emilia-Romagna and part of Marche.
|
Jamaica (JM)
|
6 November, 2024
|
3-5 days
|
Mail and parcels with destination Jamaica may be delayed due to hurricane Rafael.
|
Jamaica (JM)
|
20 September, 2024
|
7 days
|
Mail and parcels with destination Jamaica may be delayed due to limited transport capacity.
|
Japan (JP)
|
30 December, 2024, resolved on 16 Januari, 2025
|
3-5 days
|
Mail and parcels with destination Japan may be delayed due to limited air transport capacity.
|
Laos (LA)
|
13 September, 2024
|
3-5 days
|
Mail and parcels to the north of Laos may be delayed due to floods caused by typhoon Yagi.
|
Libya (LY)
|
5 January, 2024
|
no delivery
|
Mail and parcels with destination Libya cannot be delivered due to absent air transport capacity.
|
Malaysia (MY)
|
20 February, 2025, resolved on 27 February, 2025
|
|
Mail and parcels with destination Malaysia may be delayed due to limited air transport capacity.
|
Malaysia (MY)
|
3 December, 2024
|
3-5 days
|
Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX.
|
Malta (MT)
|
13 March, 2024, resolved on 16 January, 2025
|
3-5 days
|
Mail and parcels with destination Malta may be delayed due to limited air transport capacity and backlogs at Malta Post.
|
Mauritius (MU)
|
28 February, 2025, resolved on 4 March, 2025
|
2-3 days
|
Mail and parcels with destination Mauritius may be delayed due to Tropical cyclone Garance.
|
Mayotte (YT)
|
17 December, 2024, resolved 14 March, 2025
|
1 week
|
Update 28 February: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay decreased from 3-4 weeks to 1 week.
|
Mayotte (YT)
|
17 December, 2024, resolved 14 March, 2025
|
3-4 weeks
|
Update 31 December: Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido. This previously communicated issue is still ongoing and the expected delay increased from 2 weeks to 3-4 weeks.
|
Mayotte (YT)
|
17 December, 2024, resolved 14 March, 2025
|
2 weeks
|
Mail and parcels with destination Mayotte may be delayed due to the impact of tropical cyclone Chido.
|
Mexico (MX)
|
22 May, 2023, resolved on 9 January, 2025
|
14-21 days
|
Mail and parcels with destination Mexico may be delayed due to transport issues at the Mexican postal network and backlogs.
|
Myanmar (MM)
|
19 February, 2025, resolved on 27 February, 2025
|
2 days
|
Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.
|
Myanmar (MM)
|
19 February, 2025, resolved 20 February, 2025
|
2 days
|
Mail and parcels with destination Myanmar may be delayed due to limited air transport capacity.
|
Poland (PL)
|
16 September, 2024
|
3-5 days
|
Mail and parcels to the south of Poland may be delayed due to floods. The affected postal codes are 43XXX, 47XXX, 48XXX, 57XXX, 58XXX and 59XXX.
|
Portugal (PT)
|
19 November, 2024
|
1-2 days
|
Mail and parcels with destination Portugal may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
|
Portugal (PT)
|
17 September, 2024
|
3-5 days
|
Mail and parcels to certain regions in Portugal may be delayed due to wildfires. The affected regions are Porto, Braga, Viana do Castelo and Aveiro.
|
Réunion (RE)
|
28 February, 2025, resolved on 4 March, 2025
|
2-3 days
|
Mail and parcels with destination Réunion may be delayed due to Tropical cyclone Garance.
|
Romania (RO)
|
16 September, 2024
|
3-5 days
|
Mail and parcels with destination Romania may be delayed due to floods.
|
Saint Kitts and Nevis (KN)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Saint Kitts and Nevis may be delayed due to limited transport capacity.
|
Saint Lucia (LC)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Saint Lucia may be delayed due to limited transport capacity.
|
Saint Martin (MF)
|
20 September, 2024
|
1 week
|
Mail and parcels with destination Saint Martin may be delayed due to limited transport capacity.
|
Slovenia, Romania, Croatia and Bulgaria
|
16 January, 2025, resolved on 29 January, 2025
|
1-3 days
|
Mail and parcels with destinations Slovenia, Romania, Croatia and Bulgaria delivered by our postal partners may be delayed due to transport issues. This previously communicated issue is ongoing and affects not only Slovenia, but also Romania, Croatia and Bulgaria.
|
Spain (ES)
|
20 February, 2025, resolved on 11 March, 2025
|
no delay
|
Our partner CTT Express cannot provide tracking information due to IT issues since Tuesday, 18 February. Tracking updates of shipments in the CTT network and delivery confirmations are currently not available. The delivery of shipments is not affected. CTT is working to solve the issue as soon as possible.
|
Spain (ES)
|
28 January, 2025, 4 February, 2025
|
1-2 days
|
Mail and parcels to the region of Galicia in Spain may be delayed due to the impact of storm Herminia.
|
Spain (ES)
|
20 November, 2024
|
1-2 days
|
Mail and parcels with destination and origin Spain may be delayed due to a local strike at the border between France and Spain on Tuesday, 19 and Wednesday, 20 November.
|
Spain (ES)
|
14 November, 2024
|
2-3 days
|
Mail and parcels to several regions in Spain may be delayed due to floodings started on Wednesday 13 November. The affected areas are the province of Malaga and the municipality of Jerez.
|
Spain (ES)
|
30 October, 2024
|
unknown
|
Update on 19 November: Mail and parcels to the province of Valencia may be delayed due to the floods of Wednesday, 30 October. The affected postal area codes start with 46XXX. This previously communicated disruption is ongoing, but less regions are currently affected and the expected delay changed from 2-5 days to unknown. First notification 30 October: Due to floods in Spain, mail and parcels destination Albacete, Valencian Community and Balearic Islands may be delayed. Affected postal codes: 02XXX, 12XXX, 46XXX, 03XXX, 07XXX.
|
Suriname (SR)
|
27 February, 2025, resolved on 11 March, 2025
|
3-5 days
|
Mail and parcels with destination Suriname may be delayed due to a strike by personnel at the Suriname Postal Corporation SURPOST from Wednesday, 19 February until further notice.
|
Thailand (TH)
|
3 December, 2024
|
3-5 days
|
Mail and parcels to certain areas of Thailand may be delayed due to floods. The affected regions are Nakhon Si Thammarat, Songkhla, Phatthalung, Pattani, Yala and Narathiwat with postal area codes 80130, 90XXX, 93XXX, 94XXX, 95XXX and 96XXX.
|
Thailand (TH)
|
13 September, 2024
|
3-5 days
|
Mail and parcels to northern and upper central Thailand may be delayed due to floods caused by typhoon Yagi. The affected postal areas are 13XXX, 43XXX, 50XXX, 57XXX, 63XXX, 65XXX, 83XXX and 91XXX
|
Turkey (TR)
|
24 July, 2024
|
no delay
|
Mail and Parcels for destination Turkey may be subject to tracking discrepancies. Delivery dates coming from the postal systems may deviate from the delivery dates presented on the local tracking page. The delivery of shipments is not affected. Turkish Post is investigating the issue and will see to resolve it as soon as possible.
|
United Kingdom (UK)
|
30 October, 2024
|
1-2 days
|
Delivery Duty Paid mail and parcels with origin or destination United Kingdom are delayed due to an issue at Dutch customs system.
|
United Kingdom (UK)
|
13 March, 2024, resolved on 9 January, 2025
|
1-2 days
|
Mail and parcels with destination the United Kingdom delivered by Royal Mail via postal routing may be delayed due to backlogs at customs. Only shipments subjected to customs, where taxes and duties are not paid upfront (DDU, so not DDP) will be affected.
|
United States (US)
|
31 January, 2025, resolved on 10 February, 2025
|
5 days
|
Delivery Duty Paid parcels with an origin in the European Union and destination the United States delivered by our partner UPS, are expected to be delayed due to an issue at the Dutch customs transit system on Friday, 31 January.
|
United States (US)
|
14 January, 2025, resolved on 29 January, 2025
|
3-5 days
|
Mail and parcels to the city of Los Angeles, California, in the United States may be delayed due to the impact of wildfires.
|
United States (US)
|
8 January, 2025, resolved on 16 January, 2025
|
1 week
|
Mail and parcels with destination the United States may be delayed due to the impact of severe weather conditions. The affected states are Delaware, District of Columbia, Kansas, Maryland, Missouri, Nebraska, New Jersey, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia.
|
United States (US)
|
9 October, 2024
|
1 week
|
Mail and parcels to certain areas of the United States may be delayed due to floods and severe weather events caused by hurricanes Helene and Milton. The affected regions are the states Florida, Georgia, South Carolina, North Carolina and Virginia.
|
United States (US)
|
30 September, 2024
|
5-7 days
|
Mail and parcels to certain areas of the United States may be delayed due to hurricane Helene. The affected states are Florida, Georgia, North Carolina, South Carolina and Virginia.
|
United States (US)
|
27 September, 2024
|
2 days
|
Mail and parcels to certain areas of the United States may be delayed due to limited transport capacity. The affected postal codes are 35000-84499.
|
Vietnam (VN)
|
10 September, 2024
|
1 week
|
Mail and parcels to certain areas in Vietnam may be delayed due to severe weather conditions. The affected areas are Lao Cai, Yen Bai, Phu Tho, Lang Son, Lai Chau, Quang Ninh, Thai Nguyen, Bac Kan, Cao Bang, Tuyen Quang, Ha Noi and Hai Phong.
|